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Customer Support Center
Creating An Account
In order to provide you with order tracking, order lookup and feedback, we require all customers who purchase from us to create an account on our system. Creating an account is a very simple process, if you need to create an account, click here.
Finding Products
You can find products on our site in various ways. If you would like to search for a product, please enter your keyword(s) in the search engine and click go. You will find the "search" functionality near the top right of every page. You can also browse through our catalog buy using the links on the left under the "Product Catalog" heading. You can also start at the catalog index by clicking here. Lastly, you can review products by manufacturer using our manufacturer index by clicking here. If you need help finding a product or would like to request a special order, please feel free to email us at anytime.
Contact Information
You can find our contact information by clicking on the "Contact Us" link near the top of every page.
Adding Products To Your Cart
Once you have found the product you would like to add, fill in the quantity (when available) and click the "Add 2 Cart" button. You will automatically be taken to the "Shopping Cart" page to review your order. You can then use the "Shopping Cart" details page to adjust your cart if needed.
Checking Out
Anytime you have products in your cart, you can checkout from the "Shopping Cart" details page. Click the "Shopping Cart" link on any page which will take you to your cart for review. From there you can click the "Checkout" button to begin the checkout process. Optionally, you can go straight to "Checkout" bypassing the cart review by clicking here.
Will My Shopping Cart Be Saved If I Decide Not To Checkout Now?
Your cart will stay in our system for up to 30 days from the last time you visited our site provided you have "Cookies" enabled, or you have "Logged In". In this case, your cart will be available even when you close your web browser and return to our site. If you do not have "Cookies" enabled, or have logged in, your cart will be lost and you will have to start your order over from the beginning.
Reviewing Your Placed Orders/Changing My Profile
You can review and view order status on all orders you have ever placed with our website. Login to your account, once logged in, click the "My Account" link. From "My Account" you can review all recent orders, lookup your orders by date and update your profile and password using the links on that page.
Canceling My Account
For any reason you decide to, you may cancel your account by emailing us. However, there is really no reason to cancel your account ever, we do not "Spam" our customers, nor do we provide your personal information to any third parties. If you have placed orders with us, canceling your account will stop you from being able to retrieve any order information from previous orders.
I Can't Find The Help I Was Looking For
If there is anything we can help you with, please feel free to email us at anytime, one of our representatives will kindly answer your questions in a timely manor.
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