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Privacy Statement
We are committed to protecting your privacy and developing technology that gives you the most powerful, safe, online experience that you can get anywhere. If you have questions about this, please write us at
Privacy Principles
Because your privacy is important to us, we will operate by the following five principles.
Principle 1
Our website explicitly asks when it needs information that personally identifies you ("Personal Information"). Our website asks for general contact information and, where appropriate, credit card information. You may update this information at any time, most of it from within your Account Center by clicking the "Update My Profile/Password" link under "My Account".
Principle 2
Our website and our affiliates and service partners use your Personal Information to operate the our sites and services, to communicate with you regarding your account and to compile general demographic statistics. Your personal identification information is not shared with any third party.
Principle 3
We may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us, or the site; (b) protect and defend the rights or property of us, the site or the users of our site; and, (c) act under exigent circumstances to protect the personal safety of users of us, the site or the public.
Principle 4
As part of your participation in any of our services, we allow you to elect to receive or not receive certain information and email from our site or its service partners. New users will receive account specific information explaining the features provided by the service as appropriate. From time to time, we may be required to send you information about the service or your account. Except as mentioned above, we will not send you unsolicited information, commercial offers or advertisements, including email.
Principle 5
If at any time you believe that we have not adhered to these principles, please notify us by email at and we will use all commercially reasonable efforts to promptly determine and correct the problem. If you have additional questions about this policy, please email us at
What about cookies?
To make it easy and convenient for you to login to our services, our site does require you to enable cookies to utilize our services.
How do I correct or change Personal Information that I have given to your site?
You can change your Personal Information through the "My Account" page in the Account Center, modify your information and click the Update button to save the changes. If you have difficulty modifying any of your information, please contact one of our member service representatives,, and they will assist you in changing your information.
How does our site use the Personal Information (email address and postal address) you provide on the account registration pages?
We use your email address as your service username. We chose this since this ensures that everyone has a unique username and the username is easy to remember. We also use your email address to respond to incoming service requests from you. We ask for your postal address because some of our services, that a customer may choose, requires a mailing address so that we can completely perform the service. For example, we need your postal address to ship products to you that you order.
Does we have any links between the user's email address and their IP address record?
Yes. Currently, we utilize this link to ensure better security for using our services. For example, when users try to log into our system, our authentication scheme does several checks to ensure the user is who they claim to be. One of these checks looks at the IP address to accurately identify our members.
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